Zomnio Reference
Quick overview!
Use the Navigation on the left side of the screen to navigate through Zomnio's options.
Dashboard
Call Statistics
List all Agents associated with the User
List applications
View incoming calls/texts log
View uploaded and recorded audio
Applications
Create and edit Call Flows
Reports
Create flexible and robust reports
Users
Invite and remove users to your organization's Zomnio Platform
Phone Numbers
Provision new phone numbers
Port existing company lines for use for IVR applications
Prompts
Manage audio prompts and customer recordings
Dialer Campaings
Create your campaigns
Agents
Create and Edit Agents
Skills
Create skills to assign to an Agent
Contacts
Create phone Contacts
Import/Export csv
Bots
Controls flows for sms and webchat.