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Zomnio Reference

Quick overview!

Use the Navigation on the left side of the screen to navigate through Zomnio's options.

dashboardview

Dashboard

Call Statistics
List all Agents associated with the User
List applications
View incoming calls/texts log
View uploaded and recorded audio


Applications

Create and edit Call Flows


Reports

Create flexible and robust reports


Users

Invite and remove users to your organization's Zomnio Platform


Phone Numbers

Provision new phone numbers
Port existing company lines for use for IVR applications


Prompts

Manage audio prompts and customer recordings


Dialer Campaings

Create your campaigns


Agents

Create and Edit Agents


Skills

Create skills to assign to an Agent


Contacts

Create phone Contacts
Import/Export csv


Bots

Controls flows for sms and webchat.